January 13, 2021

Consumer, your right has been violated? Contact the Unified Information System for the Protection of Consumer Rights

The Unified Information System for the Protection of Consumer Rights (UISPP) was launched on January 1, 2021.

A consumer whose rights have been violated may turn to the seller (manufacturer, performer) or the subject of the pre-trial settlement of a consumer dispute directly through the UISPP portal.

The procedure for the formation and functioning of the innovation – UISPP – is set out in the special Rules for the formation, maintenance and use of the Unified Information System for the Protection of Consumers’ Rights and the Law of the Republic of Kazakhstan “On the Protection of Consumer Rights”.